Privacy policy

This Privacy Policy explains how A2ZTECHNOLOGIES LTD ("we", "us", "our") collects, uses, and looks after your personal information when you visit our website at a2ztech.co.uk, contact us, or work with us as a client. We are the data controller for the personal information described in this policy.

A2ZTECHNOLOGIES LTD is registered in England & Wales, company number 04630353. Registered office: Engine Shed, Station Approach, Redcliffe, Bristol BS1 6QH.

1. What information we collect

We collect the information you give us directly — for example, when you fill in a contact form, email us, or sign a contract. That typically includes your name, business email address, phone number, company name, and the content of your message.

We also collect a small amount of technical information automatically when you visit the site, such as your IP address, device type, and pages viewed. We use this for analytics and to keep the site secure. See our Cookie policy for the specifics.

2. How we use your information

We use the information you provide to reply to your enquiry, deliver the services you've engaged us for, send you administrative communications about that engagement, and meet our legal and accounting obligations. We may also use anonymised, aggregated data to understand how the site is being used and to improve it.

3. Lawful basis

We rely on the following lawful bases under UK GDPR:

• Contract — to provide services we've agreed to deliver.
• Legitimate interests — to reply to enquiries, run the website, and protect against fraud and abuse.
• Consent — for non-essential cookies and any marketing communications.
• Legal obligation — to meet tax, accounting, and regulatory requirements.

4. Sharing your information

We don't sell, rent, or trade your personal information. We share it only with:

• Trusted service providers (hosting, email, payments, analytics) who process data on our behalf under contract;
• Professional advisors (accountants, solicitors) where necessary;
• Law enforcement or regulators where required by law.

All processors are vetted and bound by appropriate data protection terms.

5. International transfers

Some of our service providers are based outside the UK. Where personal information is transferred outside the UK, we rely on adequacy decisions or standard contractual clauses to ensure equivalent protection.

6. Retention

We retain personal information only for as long as needed for the purposes set out above and to meet our legal obligations. Enquiry data is typically kept for up to two years; client engagement records are kept for as long as the engagement is active and then for the minimum statutory retention period.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal information we hold about you;
• Ask us to correct inaccurate information;
• Ask us to delete information we no longer need to keep;
• Object to or restrict certain processing;
• Receive a portable copy of information you've provided;
• Withdraw consent at any time where we rely on it.

To exercise any of these, email dpo@a2ztech.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

8. Security

We follow industry-standard practices to protect your information, including encryption in transit, access controls, and regular review of our security posture. We are Cyber Essentials Plus certified. No system is perfectly secure, but we treat the information you give us with the level of care we'd want for our own.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent change. Material changes will be highlighted on the page or notified directly where appropriate.

10. How to contact us

For data subject requests and any privacy-specific questions, email dpo@a2ztech.co.uk. For general enquiries, email hello@a2ztech.co.uk.

A2ZTECHNOLOGIES LTD
Engine Shed, Station Approach, Redcliffe, Bristol BS1 6QH